Everything you need to know about getting your book to your door.
From Order to Door
Your book's journey
📋
Day 1
Order Confirmed
You complete your personalisation and checkout. A confirmation email arrives within minutes.
🖨️
Days 2–4
Personalised & Printed
Your story is personalised with your details and sent to print. Your cover is custom-generated.
📦
Days 5–6
Bound & Packaged
Your book is bound, quality-checked, and packaged in our signature gift-ready wrapping. No pricing inside.
🚚
Days 7–10
Delivered
Standard delivery via Royal Mail Tracked 48. You'll receive a tracking number by email.
Delivery Options
Choose your speed
📬
Standard Delivery
7–10 business days from order. Tracked. Included free with all orders to UK addresses.
Free
⚡
Priority (Hardcover only)
5–7 business days. Included automatically when you order the Hardcover edition. No extra cost.
Free with Hardcover
🌍
International Delivery
Available to most countries. Estimated 10–14 business days. Additional postage charges apply at checkout.
From £8.99
Returns & Issues
Something not right?
Because every book is personalised specifically for you, we're unable to accept returns unless there's a fault with the print or the book is damaged in transit.
Here's how we handle issues — always quickly, always fairly.
✅
Damaged in transit
Contact us with a photo and we'll send a replacement immediately at no charge.
✅
Print quality issue
If the print quality doesn't meet our standard, we'll reprint and reship at no cost.
✅
Wrong personalisation printed
If we made an error with your details, we'll correct and reprint for free.
ℹ️
Change of mind
Because your book is personalised to order, we're unable to offer refunds for change of mind.